If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Certain items may be excluded from coverage and other requirements or restrictions may apply. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary.
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Any items/tools that are provided may be taxable and participants should consult an appropriate tax professional to determine any tax obligations they may have from receiving items/tools under the program.ĭisease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. Participants should consult an appropriate health care professional to determine what may be right for them. The information provided under this program is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Real Appeal is a voluntary weight loss program that is offered to eligible participants as part of their benefit plan. Real Appeal is provided to eligible members at no additional cost as part of your health plan benefits. Advocate services are not an insurance program and may be discontinued at any time. Your health information is kept confidential in accordance with the law. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. In an emergency, call 911 or go to the nearest emergency room. In an emergency, call 911 or go to the nearest emergency room.Īdvocate4Me services should not be used for emergency or urgent care needs. This service should not be used for emergency or urgent care needs. If you have specific health care needs or questions, consult an appropriate health care professional. Participation in this program is voluntary. Please discuss with your doctor how the information provided is right for you. The Quit For Life Program does not provide clinical treatment or medical services and should not be considered a substitute for your doctor's care. Any health information provided by you is kept confidential in accordance with the law. The Quit For Life Program provides information regarding tobacco cessation methods and related well-being support.
Check your benefit plan to determine if these services are available. Services may not be available at all times, or in all locations, or for all members. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. The diverse and dedicated 325,000 people at UnitedHealth Group have embraced this challenge and as a result, we are adopting new technologies and approaches to care in order to improve health outcomes. Please consult your UnitedHealthcare representative for more details. The COVID-19 crisis has accelerated the need for organizations to adapt to change. For this advanced assistance, you must have an active Provider Portal account with connected TIN(s).Specialty benefits are not available in all states or for all group sizes. UnitedHealthcare Premium® Program designationĪvailable for established health care partners, our regional advocates provide training, education and practice-specific assistance. General API support Extended X12 support technical support Our tools are supported using Microsoft Edge, Chrome and option 1įor Electronic Data Interchange (EDI) inquiries, complete automated transaction support form or email Plan EDI Support Technical support for providers and staff UnitedHealthcare commercial and UnitedHealthcare Medicare Advantage plansĢ4/7 behavioral health and substance use support line
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